Sunday, November 14, 2010

Inquiry on Renewal on Product Account

A sample inquiry letter you may send to a company regarding renewal of services.

Dear Customer Service Manager,

I have been using Beachcomber Services for more than three years now and I really like the services of your personal Beachcomber account. It has been very handy and useful for my entire family. My question is regarding my personal account card, I just noticed it is expiring soon. How can I possibly renew my account? I no longer live in the North bay area where I opened my first account, I am now living at Southville. I kindly appreciate any help on the matter.

Thank you
Loyal Customer

Sunday, October 24, 2010

Notice of Discontinuation of Product

A sample letter informing customer of product changes or a discontinuance in a product line.

Dear Sir,

In reply to your request of July 2 for six Spanish Infinity chairs, we regret to inform you that this specific line has been discontinued. It has been replaced by a new improved line called Infinity 8 Elasto chairs by the same designer Charles Roch Melange.

The discontinuance of the product line is in keeping with our practice of changing contemporary lines every five years. You may, however, try independent resellers like HomeChic for chair lines produced from 1996-2002.

Please find enclosed our latest catalog of our new Infinity furniture. The elasto chairs are featured on pages 87-89. Should you wish us to substitute this chair for the model you ordered, please let us know.

All the Best,
Stromm Hansel

Friday, October 22, 2010

Thank You for Prompt Payment of Order

A sample letter acknowledging payment for merchandise and service.

Dear Sir,

We appreciate your promptness in settling the amount of $1,500 in payment for the industrial grade rotor that we recently installed in your factory.

The service agreement, which formed part of the transaction, extends for a full two-year warranty from the date of installation. Please do no hesitate to call us if you have any questions regarding the operation of the machine.

We are confident that you will be completely satisfied with the performance of our series of industrial rotors.

Truly yours,
James Crowe Barnaby

Response to a Request for Information

A sample reply letter with regards to request for information and public distribution of a document whose copyright belongs to a company.

Dear Head Librarian,

You will find enclosed is the rare copy of the Libro de Geometria, Pratica y Traca by Juan De Alcega, a Tailor's Pattern Book published in 1589. This photocopy represents a considerable expense to us, we are reluctant to pass out copies indiscriminately. Our company currently holds the legal right to publish and distribute the said document. We hope that your students will share the copy and that we will not have to answer further requests from your fashion and business school.

Truly yours,
The Clothing Institute

Thursday, October 21, 2010

Collection Letter Reminding Client of Overdue Balance

A letter citing an overdue bill by client, the response should elicit an immediate payment by the one in debt.

Dear Miss Wales,

On July 16, we sent you an email in regard to your past due account of $1,500. Until now we have not received a response.

If there is some reason why payment has not been made, we should appreciate your writing to us. Otherwise, we shall assume that nonpayment is due merely to an oversight and that we will have your payment in a few days.

Best Regards,
Thomas Wolf

Saturday, September 25, 2010

Follow-Up Letter Regarding Salary for Contract Project

Asking an employer for payment for freelance contract work done for his company.

Dear Mr. Gunther,

Greetings!

I would like to personally ask you about the status of my talent fee for the renovation projects we've done. I've been following up with Chantal your secretary, but to no avail. I hope you can advise me when I can get my check. Is it possible to receive my ful payment this month?  

I hope to hear from you soon.

Thanks,
Harry the Repairman

Friday, September 17, 2010

Request for Payment Letter

Sample letter requesting payment from client for overdue account

Dear Ms. Lewis,

We wish to call your attention to our recent letter requesting payment of your acount. Please settle the amount of $540 as soon as possible at any of our payment centers.

We trust that this merits your cooperation.

Regards,
Jane Talbott
Accountant