If a customer gets angry over your business services, apologize quickly with this sample apology letter:
Hello Mr. Linus,
I'm sorry to hear that you are having trouble getting in touch with our customer service hotline. If you email your address and order number to sales@products.com then we can have a look into your order. Thank you for letting us know about the matter of your shipment, we will get back to you as soonest possible.
Sincerely,
Tina
Customer Service
Showing posts with label Reply letter. Show all posts
Showing posts with label Reply letter. Show all posts
Wednesday, February 22, 2012
Friday, October 22, 2010
Response to a Request for Information
A sample reply letter with regards to request for information and public distribution of a document whose copyright belongs to a company.
Dear Head Librarian,
You will find enclosed is the rare copy of the Libro de Geometria, Pratica y Traca by Juan De Alcega, a Tailor's Pattern Book published in 1589. This photocopy represents a considerable expense to us, we are reluctant to pass out copies indiscriminately. Our company currently holds the legal right to publish and distribute the said document. We hope that your students will share the copy and that we will not have to answer further requests from your fashion and business school.
Truly yours,
The Clothing Institute
Dear Head Librarian,
You will find enclosed is the rare copy of the Libro de Geometria, Pratica y Traca by Juan De Alcega, a Tailor's Pattern Book published in 1589. This photocopy represents a considerable expense to us, we are reluctant to pass out copies indiscriminately. Our company currently holds the legal right to publish and distribute the said document. We hope that your students will share the copy and that we will not have to answer further requests from your fashion and business school.
Truly yours,
The Clothing Institute
Subscribe to:
Posts (Atom)