Wednesday, February 22, 2012

Customer Damage Control Letter

If a customer gets angry over your business services, apologize quickly with this sample apology letter:

Hello Mr. Linus,

I'm sorry to hear that you are having trouble getting in touch with our customer service hotline. If you email your address and order number to sales@products.com then we can have a look into your order. Thank you for letting us know about the matter of your shipment, we will get back to you as soonest possible.

Sincerely,
Tina
Customer Service

No comments:

Post a Comment