Notice of Discontinuation of Product

A sample letter informing customer of product changes or a discontinuance in a product line.

Dear Sir,

In reply to your request of July 2 for six Spanish Infinity chairs, we regret to inform you that this specific line has been discontinued. It has been replaced by a new improved line called Infinity 8 Elasto chairs by the same designer Charles Roch Melange.

The discontinuance of the product line is in keeping with our practice of changing contemporary lines every five years. You may, however, try independent resellers like HomeChic for chair lines produced from 1996-2002.

Please find enclosed our latest catalog of our new Infinity furniture. The elasto chairs are featured on pages 87-89. Should you wish us to substitute this chair for the model you ordered, please let us know.

All the Best,
Stromm Hansel

Thank You for Prompt Payment of Order

A sample letter acknowledging payment for merchandise and service.

Dear Sir,

We appreciate your promptness in settling the amount of $1,500 in payment for the industrial grade rotor that we recently installed in your factory.

The service agreement, which formed part of the transaction, extends for a full two-year warranty from the date of installation. Please do no hesitate to call us if you have any questions regarding the operation of the machine.

We are confident that you will be completely satisfied with the performance of our series of industrial rotors.

Truly yours,
James Crowe Barnaby

Response to a Request for Information

A sample reply letter with regards to request for information and public distribution of a document whose copyright belongs to a company.

Dear Head Librarian,

You will find enclosed is the rare copy of the Libro de Geometria, Pratica y Traca by Juan De Alcega, a Tailor's Pattern Book published in 1589. This photocopy represents a considerable expense to us, we are reluctant to pass out copies indiscriminately. Our company currently holds the legal right to publish and distribute the said document. We hope that your students will share the copy and that we will not have to answer further requests from your fashion and business school.

Truly yours,
The Clothing Institute

Collection Letter Reminding Client of Overdue Balance

A letter citing an overdue bill by client, the response should elicit an immediate payment by the one in debt.

Dear Miss Wales,

On July 16, we sent you an email in regard to your past due account of $1,500. Until now we have not received a response.

If there is some reason why payment has not been made, we should appreciate your writing to us. Otherwise, we shall assume that nonpayment is due merely to an oversight and that we will have your payment in a few days.

Best Regards,
Thomas Wolf