Monday, September 13, 2010

Sample Apology Letter to Customer

Dear Mr. Swagg,

Kindly accept our sincerest apology for the bill notice recently sent to you in error. After much review, your account with us is in perfect order.

We make every effort to prevent such mistakes with payment and renewal systems. We are sorry that you have been inconvenienced by this oversight on our part.

Respectfully yours,
Froilan Rimbaud
Sales & Collection Services

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